Terms of Service

Effective Date: January 1, 2025

These Terms of Service ("Terms") govern the use of services provided by KapitalPlan Institut at kapitalplanup.com.

1. Scope

KapitalPlan Institut offers educational guidance, group coaching sessions, digital content, and physical study materials designed to enhance your planning skills and resource management capabilities.

2. Definitions

Services refer to live instruction, workshops, and interactive coaching sessions.

Info Products refer to digital manuals, video modules, and downloadable guides.

Goods refer to printed workbooks, reference books, and other tangible materials.

3. Registration and Payment

To enroll or place an order, complete the form accessible via our contact form. All fees are due in full at the time of registration or purchase.

4. Refund Policy

4.1 Services

Requests for cancellation must be received in writing at least 7 days before the first scheduled session. Approved cancellations will result in a credit applied to your original payment method within 10 business days or may be used to reschedule a future session. Cancellations received after this period are not eligible for credit or refund, covering preparatory work and resource allocation.

4.2 Info Products

Info Products are eligible for a refund if requested within 14 days of purchase and provided that no download or access has occurred. Approved refunds will be issued to the original payment method within 10 business days. Once access has been granted, no refunds will be provided.

4.3 Goods

Physical products may be returned within 30 days of receipt in their original, unused condition. The customer is responsible for return shipping expenses. Upon receipt and inspection of the returned items, a refund will be issued to the original payment method within 10 business days.

5. Rescheduling

Live session appointments may be rescheduled without charge up to 48 hours before the start time. Requests made within 48 hours of the session may incur an administrative fee or may be declined based on instructor availability.

6. No-Refund Services

Certain personalized coaching packages and bespoke consulting arrangements are non-refundable due to the customized preparation and exclusive resource commitment required. This policy is communicated in advance and confirmed in writing prior to engagement.

7. Limitation of Liability

KapitalPlan Institut shall not be liable for indirect, incidental, or consequential damages arising from participation in our programs or use of our materials. Our total liability under these Terms shall not exceed the fees paid by you for the applicable service or product.

8. Governing Law

These Terms are governed by the laws of Switzerland. Any disputes will be subject to the exclusive jurisdiction of the courts in Zurich, Switzerland.

9. Contact Information

Address: Heimplatz 1, 8001 Zurich, Switzerland

Phone: +41766042442

Business ID: CHE-176.047.707